Greeting someone has never been simpler.
BizAppi Live Chat offers an ideal way to deliver efficient, real-time support to your website visitors, guaranteeing an exceptional customer service experience regardless of who you’re interacting with.
Instantly answer questions, develop leads, and resolve problems with ease
BizAppi Live Chat combines a user-friendly interface with powerful features, enabling your team to connect with website visitors, respond to inquiries, and nurture leads in real time. Whether your goal is to enhance customer satisfaction or improve team efficiency, BizAppi Live Chat serves as the ideal solution, creating valuable connections with your audience at every interaction.
Ensure you never overlook a message again
Get notifications and access the chat window regardless of which Odoo app you're using. Your conversations seamlessly accompany you throughout the database, ensuring you never miss an opportunity to engage.
Assistance is only a click away
Transform chats into support tickets instantly, ensuring no crucial details are overlooked. When a live chat agent encounters a situation that needs further exploration, they can generate a Helpdesk ticket directly from the chat interface. Plus, all chat history is seamlessly transferred with the new ticket.
"Change "visitors" into loyal "customers."
Turn website visitors into potential sales effortlessly with just a few keystrokes. As visitors interact with your site, the live chat feature facilitates immediate communication, enabling your team to swiftly respond to questions and offer personalized support. These valuable interactions can be logged and converted into leads within the CRM app, ensuring every business opportunity is captured.
Introducing Chatbot, your new partner in success
Whether it’s generating Helpdesk tickets or addressing customer inquiries, the BizAppi Chatbot is ready to be your most adaptable team member! This smart virtual assistant delivers immediate responses and support 24/7. Wave farewell to lengthy wait times and welcome the era of seamless automation!
All the features executed perfectly
Canned Responses
Streamline your communication by replacing commonly used messages with easy shortcuts.
Search for tickets
Search for existing Helpdesk tickets related to a customer's issue directly within the chat window.
Multi-Channel Management
Establish various channels to tailor conversations based on specific areas of your website or to coordinate requests for different teams.
3rd Party Integration
Activate Live Chat on an external website built outside of Odoo in just a few easy steps.
Rate and analyze performance
Leverage customer feedback to assess satisfaction levels and evaluate team performance.
Send Chat Request
Start real-time conversations with website visitors, tailored to their browsing behavior.
Single Solution, Single App.
Sales
Generate invoices
Purchase
Control bills
Expenses
Track and re-invoice
Inventory
Real-time valuation
Documents
Management